Refund policy

30-Day Money-Back Guarantee

Not happy with your Oops Claus? You have 30 days from the day your order is delivered to ask for a refund.

How to return
Email us with your order number and we'll reply within 1 business day with the return address. Once your item arrives back with us, we'll refund the full purchase price to your original payment method within 5 business days.

Damaged, broken or wrong item?
Email us a photo within 30 days of delivery and we'll send a free replacement or give you a full refund. No return needed.

Return shipping
If you're returning because you changed your mind, the return shipping cost is on you. If the item arrived damaged or wrong, we cover everything.

Questions? Just email us with your order number and we'll sort it out.